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The Patient-Centered Medical Home
How the PAFP is committed to the highest-quality patient care


In the rapidly changing world of health care, it seems like something (or someone) has fallen through the cracks - the patient! And it's up to family physicians to fix that. A concept called "The Patient-Centered Medical Home," or "PCMH" for short, is transforming the way family physicians treat patients through preventive, more cost-efficient care with the patient squarely at the center. And it's working. 

It might sound like a fancy new term, but the PCMH is rooted in easily understandable, logical goals and values that benefit physicians and patients alike. The elements of a PCMH include:
  • An ongoing relationship with a personal physician. The patient and the family physician work together more closely than ever to ensure the patient's wellness.
  • Physician-directed medical practice. That "personal physician" we just talked about? She or he is responsible for organizing a team of professionals who will support the patient's needs.
  • Treatment of the whole person. Rather than merely treating a patient as a series of unconnected body parts, the physician is committed to taking care of the patient's health from all angles. 
  • Putting the patient's needs first. It seems like common sense. And in a lot of ways, it is. With the patient at the center of this care model, each need and concern is addressed and taken care of.
  • Emphasis on quality and safety. The patient isn't a number or a set of symptoms, and his or her safety and quality of care are top priorities.
  • Better delivery system. Scheduling, treatment and communications flexibility give the patient more options.
  • Fairer payment model. Treatment is cost-efficient, and physician payment reflects the added value of PCMH.


Yes! The Pennsylvania Academy of Family Physicians (PAFP) is at the forefront of the PCMH movement. As such, PAFP leadership recognized the desperate need for a complete and comprehensive document about the PCMH - its beginnings, its components, its strengths, and data proving how well it works.

To that end, the PAFP is pleased to reveal The Patient-Centered Medical Home, the first-ever compendium of everything patients and physicians need to know about the PCMH. Within its pages, you'll learn how the PCMH started, why it's so necessary, and real-world examples of the success and power of patient-centered family medicine.

The Patient-Centered Medical Home is a living document, updated to reflect the continuous changes and triumphs of this exciting new frontier in health care. Please click on the image below to read this groundbreaking constitution.


Yes! From PCMH-focused continuing medical education (CME) for its members to vital technical support for practices with electronic health records systems, an important component of patient-centered care, the PAFP is committed not only to helping your practice become more patient-centered, but to finding a Patient-Centered Medical Home for every Pennsylvanian as well.

In fact, we have a companion piece to The Patient-Centered Medical Home just for you. The Patient-Centered Medical Home Initiative details the reasons every Pennsylvania practice should - and can - become a Patient-Centered Medical Home, with valuable support from the PAFP.

Below, please find a menu of ways the PAFP will help your practice achieve its maximum potential as a Patient-Centered Medical Home. Trust us - both physicians and patients alike will be pleased with this incredible step into the future of health care.


All physicians need continuing medical education (CME), and PCMH topics are an important part of our offerings, including:

For more information about PCMH-focused CME, please contact Janine Owen, Vice President of Education and Academia (717-635-7574).

Quality Improvement

The PAFP's Quality Improvement department is dedicated to continuous quality improvement through PCMH values, including the following initiatives:

  • Primary Healthcare Consultants is a key resource for Patient-Centered Medical Home transformation through education, implementation and facilitation.
  • Residency Program Collaborative teaches systems change and PCMH principles to residency programs, getting future family physicians ready for patient-centered care.
  • CRC Screening Collaborative focuses on preventive care and screening for colorectal cancer through practice-level PCMH principles.
  • Quality improvement outcomes and technical support, a team dedicated to acquiring and measuring PCMH-related data for constant amendment and progression.
For more information about the PCMH-focused quality improvement, please contact John Jordan, CAE, PAFP EVP and CEO (717-564-5365)


It's right there in the PAFP mission statement: "to ensure a physician-coordinated, patient-centered medical home and quality health care for every Pennsylvanian." And the PAFP's Patient-Centered Medical Home department is committed to just that. If you're a physician who wants to transform his or her practice into a PCMH, we've got you covered! If you're a patient who wants to find the nearest Patient-Centered Medical Home, we've got that taken care of, too. We're just an email or a call away.

For more information about becoming or finding a PCMH, please contact John Jordan, CAE, PAFP EVP and CEO (717-564-5365).

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